COMMUNICATIONS
 

FICTITIOUS COUNTY EMERGENCY OPERATIONS PLAN 

Updated: March 18, 2006

 

I. PURPOSE

This Annex describes the County's communications systems and presents available communications sources, policies and procedures to be used by county government agencies during emergency situations.
 

II. SITUATION AND ASSUMPTIONS
 
  A. Situation
  1.

Communications play a critical role in emergency operations. Communications networks and facilities exist and operate throughout the County. Properly coordinated, these facilities provide for effective and efficient response activities.
 

  2. The Emergency Communications Center is located at 115 West Main Street in Fictitiouston.
                                                                                                                                                     
  B. Assumption
    It is assumed that the communications system will survive and/or withstand the effects of a disaster. This Annex will provide coordination of all communications systems during an emergency situation facilitating timely response activities.
 
III. CONCEPT OF OPERATIONS
 
  A. General
    * The Director of Emergency Communications controls emergency communications systems and services used by the County.
 
    * The Emergency Communications Center is operated 24 hours a day and serves as the County Warning Point .
 
    * Emergency calls are generally received through the E-911 telephone system and are dispatched according to Emergency Communications Center standard operating guides (SOG).
 
    * As the emergency escalates the Emergency Communication Center will be expanded as required.
 
    * Emergency communications procedures will be implemented and backup capabilities activated as necessary.
 
    * Appropriate backup communications personnel will be notified when needed for the expansion of communications capability.
 
  B. Specific

 

1. Telephone Service
 
  a. Telephone service in the County is provided by Alltel, Yadkin Valley and Bell South, as well as numerous small, independent carriers. Bell South is primary provider of E911 service to Fictitious County and the secondary PSAPs (Fictitiouston and Bogus City Police).
  b. The telephone companies will be provided with a list of essential users of telephone service.
  c. Essential users will receive priority telephone service and restoration during emergencies.
 
2. Two‑Way Radio Systems
 
  a. The County two‑way radio system is designated as a principal system to be used for direction and control activities. It provides voice communications between mobile units operated by department units and / or  chiefs of emergency services and the County Emergency Communications Center. The principal users are:
 
    (1) Sheriff's Department
    (2) Police
    (3) Emergency Management
    (4) Fire Departments
    (5) Rescue Squads
    (6) Emergency Medical Services 
    (7) Fleet & Facilities Maintenance
 
  b. The following city/county departments, agencies and organizations operate (local department control) two‑way radio systems:
 
    (1) Emergency Communications (Sheriff, EMS, Rescue, Fire Services, Emergency Management, Police, Local Government and dispatch services for Fictitiouston and Bogus City Fire Departments)
    (2) Board of Education (School bus)
    (3) City Police Departments (Fictitiouston & Bogus City)
    (4) City Fire Departments (Fictitiouston & Bogus City)(* Dispatched by Emergency Communications Center)
    (5) City Public Works Departments
    (6) Hospitals (** Dependent upon County for transmitters on UHF)
 
  c. The following county volunteer organizations operate two‑way radio systems:
 
    (1) RACES (ARES)
    (2) Civil Air Patrol (CAP)
 
  d. Other two‑way communications systems which may be used to communicate with the State EOC during emergencies include:
 
    (1) Division of Criminal Information (DCI)
    (2) RACES (ARES)
    (3) State Emergency Management FM Voice Radio Network and satellite telephone
    (4) Commercial Telephone
    (5) Computer
 
  e. The following communications systems can be accessed from the Communications Center:
 
    (1) Sheriff's Department Radio System
    (2) County Fire Radio Network
    (3) Hospital System
    (4) EMS/Rescue Squad Radio System
    (5) City Fire Services (Bogus City and Fictitiouston)
    (6) County Maintenance, Animal Control, Solid Waste (local government)
    (7) System paging (alpha and numeric)
 
3. Other Communications Systems
 
  The following communications systems are available but generally not operated from the Communications Center:
 
  a. Civil Air Patrol Squadron
  b. ARES

  

IV. DIRECTION AND CONTROL
 
  A. The Fictitious County Emergency Management Coordinator will be notified when a major emergency situation has occurred or is imminent. The Emergency Management Coordinator will then inform County officials in accordance with the County procedures.
 
  B. Authority to direct and control the use of communications systems and services available to county departments and agencies is delegated to the Communications Director.
 
V. CONTINUITY OF GOVERNMENT
 
  The line of succession is:
 
  1. Director of Communications
  2. Assistant Director of Communications
  3. Duty Communications Supervisor