SHELTER MANAGEMENT

FICTITIOUS COUNTY EMERGENCY OPERATIONS PLAN

Updated: March 18, 2006

(includes Special Needs Populations)
(also see Appendix 1 of this document for Special Needs Populations)
(includes McGuire Nuclear Station Specific)

I.	PURPOSE To provide for the protection of the population from the effects of hazards through the identification of shelters and provision of mass care. To provide for the protection of special needs groups in the general population, through the identification of special needs shelters. To provide an understanding of the assignment of personnel to manage all types of shelters, as well as notification of personnel to open shelters to house evacuated persons due to a nuclear power plant incident, natural or manmade emergency and disaster.
II.	SITUATION AND ASSUMPTIONS
	A.	Situation
			Based upon the County's hazard analysis, there are several emergencies for which shelters may be required including severe storms, tornados, floods, hazardous material accidents, fires and fixed nuclear facility incidents.
			The Fictitious County Emergency Management Office and the American Red Cross have identified and surveyed potential shelters in the County and have determined which would be appropriate to use during disasters. Shelters that have been determined to be sufficient for citizen needs are documented by the American Red Cross in shelter agreements and mass care facility surveys.
	B.	Assumptions
			Sufficient in‑county sheltering exists to meet the needs of an evacuation during emergencies or disasters.
			For out‑of‑county evacuation, sufficient shelter capacity exists in adjacent counties and shelter locations can be arranged and made available.
			A high percentage of evacuees will seek shelter with friends or relatives rather than go to public shelters.
III.	CONCEPT OF OPERATIONS
			The American Red Cross (ARC) through written agreement with the State of North Carolina and Fictitious County Emergency Management through NC General Statute 166A-9, will provide shelter and mass care to the general population. The Department of Human Resources, the Fictitious County Health Department and, as necessary, the Fictitious County Department of Social Services will assure that shelter care is made available to complement American Red Cross services, and in those situations in which American Red Cross cannot provide shelter and mass care. The Fictitious County Health Department will provide shelter and mass care management to the special needs population.
			The Fictitious County Emergency Management Coordinator and the American Red Cross will coordinate shelter location. Operations will mutually be supported with shared personnel and support services of American Red Cross and Fictitious County Department of Social Services whenever possible.
			Public and private providers of institutional care (medical and residential) remain responsible for having shelter plans, which are approved by Fictitious County Social Services and Emergency Management Office, for continued care of their clientele when in shelters. This includes those persons with special needs such as elderly, mentally and physically handicapped, ambulatory and non-ambulatory clients or patients.
IV.	SPECIFIC FUNCTIONS AND RESPONSIBILITIES
	A.	Shelter Personnel: Shelter Personnel Assignments and Notification will be made, respective of direction and control, by:
		1.	Emergency Services Director of Red Cross
		2.	Director - Fictitious County Health Department
		3.	Director - Fictitious County Department of Social Services
	B.	Shelter Managers: Shelter Managers will be appointed and designated by qualification, respective of direction and control, by:
		1.	Emergency Services Director of Red Cross
		2.	Director - Fictitious County Health Department
		3.	Director - Fictitious County Department of Social Services
	C.	Shelter Staff Alert List: Current lists of shelter staff, and qualified shelter managers are maintained by the individual agencies in both hard copy and digital form. Each agency is responsible for ensuring their respective lists contain the most currently available contact information.
	D.	Staffing Recommendation:
		1.	Administrative - Shelter Management (24 hours)
		2.	Technical/Maintenance
		3.	Communications (24 hours)
		4.	Medical
		5.	Mental Health
		6.	Security (24 hours)
		7.	Sanitation (24 hours)
		8.	Radiological Monitors (as needed)
	E.	Shelter Communication: Primary communication for the Emergency Operations Center to the shelters, and from shelter to shelter will be by commercial telephone. The backup communication will be radio. With order to preference, the Priority List for communications is to be as follows:
		1.	Amateur Radio
		2.	Radio Equipped Law Enforcement Vehicles
		3.	Radio Equipped Fire Trucks
		4.	Radio Equipped Ambulances
		5.	Computer via internet
		6.	Messenger Service
		In the event a radio equipped vehicle or person is not available for backup support, then the next available organization on the Priority List will be assigned to this mission. A Communications Log will be maintained for all incoming and outgoing messages.
	F.	Shelter Security: Shelter security will be provided on a 24-hour basis by the Fictitious County Sheriff's Department or designated law enforcement agency.
	G.	Shelter Supplies/Equipment: Kits containing pens, paper, pads etc., I.D. badges, registration forms, communication/shelter logs will be stored at the Red Cross and distributed to the shelter by the Red Cross.
	H.	Shelter Food: The Department of Correction or Red Cross and School System will provide food for the shelter.
	I.	Shelter Clothing: Shelter clothing will be provided by the Department of Corrections with assistance from Red Cross and the Fictitious County Department of Social Services, if required.
	J.	Radiological Monitoring/Decontamination: Various Fictitious County Fire Departments have been assigned to conduct radiological monitoring and decontamination. Signs to designate monitoring and decontamination areas will be contained in a kit or separate items as needed from supply stocks.
	K.	Shelter Records: The shelter staff will maintain Registration Forms, Communications Log, Shelter Daily Log, receipts of expenditures, etc.
	L.	Shelter Expenditures: The American Red Cross will pay shelter operation expenses for ARC operated shelters. Other expenses will be born by the agency or group managing the shelter. See V. Direction and Control, "D". Also see Annex 1 "Special Needs."
	M.	Shelter Closing: The Red Cross Director or representative will notify shelter managers to close shelter. The Red Cross Director or representative will complete inventory of supplies and equipment. Red Cross will turn vital records over to Emergency Management.
	N.	Other: Social Services will provide assistance to persons in shelters requiring additional services. Red Cross and Social Services will conduct cleanup of the shelter respectively.
V.	DIRECTION AND CONTROL
	A.	The American Red Cross will direct and control ARC shelter/mass care operations in conjunction with Fictitious County Emergency Management. The Fictitious County Department of Social Services and the Fictitious County Health Department will provide support, unless otherwise stated in this Annex.
	B.	The Director of the Fictitious County Health Department, supported by the Director of the Department of Social Services will direct and control special needs sheltering.
	C.	The Director of Social Services and/or the Director of the Fictitious County Health Department (Special Needs) will coordinate with American Red Cross on shelter/mass care operations for the County.
	D.	Assumption of financial responsibility dictates direction and control.
VI.	CONTINUITY OF GOVERNMENT
	The line of succession for shelter and mass care is:
	1.	Director of Emergency Services, American Red Cross
	2.	Director of the Fictitious County Social Services / Director Fictitious County Health Department
	3.	Fictitious County Emergency Management Coordinator

			West Fictitious High School (aux)	1590
APPENDIX 1 SPECIFIC TO SPECIAL NEEDS SHELTERING AND MASS CARE
I.	SITUATION AND ASSUMPTIONS - Specific to Special Needs Sheltering and Mass Care
	A.	Situation:
			Fictitious County has, within the general population, special needs individuals and special needs groups that will require individual and/or special assistance in the event evacuation is required.
			Some persons with special needs may, with minimal assistance, be able to function in a mass care shelter, while those persons with special health needs requiring constant care and/or life support systems, will require a special needs shelter or a medical facility.
	B.	Assumptions:
			Any person with special needs for who care can be provided by that person or by family members should be accepted in the shelter serving his family and his community.
			Sheltering for special needs will be unique to the County and the special needs shelter may be in a separate, designated area of a building housing a mass care shelter, or in a separate facility, depending on the resources available.
			Private and government operated residential facilities caring for special needs groups, such as nursing homes, rest homes, group homes for the mentally ill or developmentally disabled, etc., are responsible for their clients continual care during and after the time an evacuation is required. This includes financial responsibility.
			Private and government operated facilities caring for special needs groups for less than 24 hours, such as day care, pre-school, day health, are responsible for their clients continual care during and after an evacuation is required, until or unless the client is released to a parent or a responsible adult and within the agreements for such release already in place by the care giver.
II.	CONCEPT OF OPERATIONS
			Sheltering for special needs populations will be accomplished through the coordinated efforts of private facilities, governmental agencies, and county-to-county mutual aid agreements.
			The Fictitious County Health Department, supported by the Fictitious County Department of Social Services, are designated as the agencies to ensure that shelter care is provided for special needs groups. This will involve team planning for special needs shelters with public agencies, private facilities, and the medical profession.
			The Fictitious County Emergency Management Coordinator will assist the Health Department as well as DSS and other local agencies with issues related to special needs sheltering, including coordination of operation of special needs shelters when a publicly operated special needs shelter is necessary.
			Divisions under the Department of Human Resources that operate residential facilities are required to have current plans in place for the evacuation and sheltering of special needs populations. These plans shall be shared with the Fictitious County Health Department.
			Private facilities will be responsible for the evacuation and sheltering of their patients, to include transport to and from shelters, as well as financial responsibility for their clients.
			Sheltering needs of special needs groups may be met in the County if an appropriate facility is available; in adjoining counties with prior approval from DHR; in certain DHR state operated facilities; or, in shelters administered by county Departments of Social Services, or Health.
			The Special Needs population information is compiled in a database and maintained by Fictitious County Emergency Management.
Appendix 2 SHELTER AND MASS CARE - MCGUIRE NUCLEAR STATION SPECIFIC
		Designated shelters, and capacity.
		*Source - NCDEM Engineering assessment - 1998
			Shelters	Spaces
			Elementary School	636
			Middle School	626
			South Fictitious High School	1518
			West Fictitious Middle School (aux)	1307
Note: Additional shelters can be designated or auxiliary (aux) can be opened based upon need as determined by shelter staff